Classy Aesthetics & Wellness Refund and Return Policy

At Classy Aesthetics & Wellness, your satisfaction and trust are our top priorities. We are committed to providing exceptional care, premium services, and high-quality products to help you look and feel your best. To ensure transparency and fairness, we have a refund and return policy in place. This policy is designed to address any concerns while maintaining the integrity of our business operations.

Our Commitment to You

We understand that investing in your wellness and aesthetic goals is a personal decision, and we are here to support you every step of the way. If you are unsatisfied with a service or product, we encourage open communication to find a resolution that works for you.

Refund Policy for Services

At Classy Aesthetics & Wellness, all treatments and services are customized to meet the unique needs of each client. Due to the personalized nature of our services:

Completed Services: Refunds are not offered for completed services, as results may vary based on individual factors. We stand behind our expertise and are happy to discuss any post-treatment concerns to ensure your satisfaction.
Prepaid Packages: Refunds for prepaid packages may be available for unused sessions, subject to a [specified time frame or percentage, if applicable]. If you've started using a package, any refund will be prorated based on the sessions already completed.
Cancellations or Rescheduling: Refunds for missed or canceled appointments are subject to our cancellation policy. Please refer to that policy for specific details.

Product Return Policy

We take great care in offering only the highest-quality skincare and wellness products. If a product does not meet your expectations, we are here to help.

Unopened Products: Returns are accepted for unopened, unused products in their original packaging within [insert timeframe, e.g., 14-30 days] of purchase. A full refund or store credit will be provided upon verification of the product’s condition.
Opened or Used Products: Unfortunately, we cannot accept returns for opened or used products due to hygiene and safety reasons. If you experience an adverse reaction to a product, please contact us, and we will work with you to find a suitable alternative.
Defective Products: If a product is damaged or defective upon purchase, we are happy to replace it or provide a refund. Please report such issues within [insert timeframe, e.g., 7 days] of your purchase.

Gift Cards and Special Promotions

How to Request a Refund or Return

To initiate a refund or return, please contact our team directly. Our goal is to make the process as smooth and efficient as possible.

Special Circumstances

We understand that unexpected situations may arise. If you have a unique concern regarding a refund or return, please don’t hesitate to reach out. Our team will work with you to find a fair resolution while adhering to our policies.

Building Relationships with Care

We believe in fostering strong, trust-based relationships with our clients. While our refund and return policy is in place to maintain fairness, we always prioritize your satisfaction. Your feedback helps us grow and ensures we continue to provide the exceptional care you deserve.

Thank You for Choosing Us

Thank you for trusting us with your wellness and aesthetic needs. We value your loyalty and are dedicated to ensuring your experience with us is nothing short of excellent. If you have any questions or concerns about our refund and return policy, please don’t hesitate to reach out.

We look forward to continuing to be part of your self-care journey!

Classy Aesthetics & Wellness – Committed to your confidence and well-being.